Customer Visit Memo(3)

Customers in the auto parts industry for more than 10 years, and he has a certain understanding about tyre changer. The client raised the following questions about tyre changer:

1. The tire wobbling on the plate: this is because the steel plate used for the body and column is relatively thin. We showed our tire changing machine to the customer, and the customer tried it out by himself.
2. The rotation shaft of the auxiliary arm of the tire changer is not easy to use: the connecting shaft of our company is about 65mm thick, and the customer said that the previous one with the thinnest rotation shaft is about 3.5mm.
3. Pedal linker failure of the tire changer: we can guarantee 3200 trampling times a month;
4. About the packing, the customer said that the packing in the wooden case is not good and it is easy to be damaged.Our company has never had such a problem before. The conventional packaging is packed with bubble plastic film and then packed in wooden cases.Our company will not affect the quality of the machine we have spent a lot of energy on because of the packaging problem.
5. The rubber ring is imported;
6. There is no problem with the air circuit in 1-2 years on the use frequency of the repair factory. The customer emphasizes one or two years, and our company guarantees no problem in 2 years.
7. If there is something wrong with the machine that causes personal injury, what should be done? We promise to pay for any accident caused by the machine's fault.

All the problems are solved and quality assurance is given.The customer is very satisfied with the product quality.